Tel: 01952 730307

Service & Support

SBM are a Gold Accredited Partner for our service and support of Ricoh photocopiers, printers, and multifunctional devices (print, copy, scan, & fax), as such we are able to offer the highest level of service to your organisation.

Many of our customers choose a managed print service which includes all their; service call outs, routine maintenance, all parts, & all consumables (toners).

If you have a machine and just want to use us on an adhoc basis we also offer; one off repairs of servicing to Ricoh photocopiers or printers, relocation of machines, & networking related calls. Please call us for a quotation to reflect your requirements.

The key areas we cover include; Telford, Shrewsbury, Bridgnorth, Wolverhampton, Shropshire, West Midlands, Birmingham, Hereford. However due to a large number of engineers placed throughout we can cover the whole of the UK.

If you would like any further information, or to discuss or log a fault with your photocopier please do not hesitate to call our Shropshire office on 01952 730307 or email

Customer Recommendations

It would be my pleasure to recommend your Office Machines. I see SBM as the whole package - where the machines are reliable, and within budget. The staff at SBM attend to calls with professionalism, respect and punctuality. Can't see me dealing with anyone else, we are so spoilt! They also move the machines when offices are being moved - could not get better service. Irene Ferguson, Head of Management Services, IMPACT Alcohol & Addictions Services.